Reputation & Reviews Management

Every business is mentioned online somewhere, even if it’s just a few automated online business or service directories. Most businesses have “digital footprints” that include their own website, directories, social media pages and review sites like Yelp or TripAdvisor.com.

Time and time again we see businesses that have moved to a new location and are battling incorrect listings on Google. Retail businesses need help when they face reviews of dozens of different sites and they have no control over the review or how to find all of them. Brand management is an important part of any marketing strategy.

Our online reputation management tools help you monitor all of the online, publicly available information about your business and then help you gain some control. We can help you track mentions of your business, build on positive mentions and resolve negative reviews. We can make sure your business name, address and phone number are listed correctly in search engines and more than 100 online directories.

Let us help you take control of your online reputation so that search engines, directories and other sites reflect an accurate image of your business. In addition to correcting inaccurate listings, we can help you respond to critical reviews of your products and services.

Imagine being able to find every single thing said about your business and be able to work toward a solution. It’s a process that can take months, but we provide regular reports and information that show how your online reputation improves.